Disclaimer

Terms & Conditions

1. INTRODUCTION

Welcome to OptimusCallAI (“Company”, “we”, “our”, “us”)! As you have just clicked our Terms of Service, please pause, grab a cup of coffee and carefully read the following pages. It will take you approximately 20 minutes.

These Terms of Service (“Terms”, “Terms of Service”) govern your use of our web pages located at [Insert Your Website Address Here, e.g., www.optimuscallai.com] and our [Insert Your Software Platform URL Here, e.g., app.optimuscallai.com] software platform (together or individually “Service”) operated by OptimusCallAI.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information that results from your use of our web pages. Please Read It Here [Ensure this is a direct and working link to your Privacy Policy].

Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Agreements.1

If you do not agree with (or cannot comply with) Agreements, then you may not use the Service. Please let us know your concerns by emailing us at [Insert Your Support Email Address Here, e.g., [email address removed]] so we can try to find a solution. These Terms apply to all visitors, users, and others who access or use the Service.

Thank you for being responsible.

2. COMMUNICATIONS

By creating an Account on our Service, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link provided in the communication or by emailing us at [Insert Your Support Email Address Here, e.g., [email address removed]].

3. AI HALLUCINATIONS AND INFORMATION RELIABILITY

Please be aware that our AI system may occasionally produce outputs that can be considered “hallucinations” or incorrect information. These instances may arise from the limitations of the AI’s training data or inherent biases present in the system.

While we strive to provide accurate and reliable content, our AI’s knowledge is based on the information available up until its last knowledge update, and it may not have the most recent updates on certain subjects. The date of the AI’s last knowledge update is approximately the end of 2021. As a user, you are responsible for critically evaluating and verifying the accuracy and reliability of the information provided by our AI system before making any decisions or taking any actions based upon it.

By using our Service, you acknowledge and accept that any information obtained through our AI system may not be entirely accurate or up-to-date, and you agree not to hold our Company liable for any consequences, losses, or damages that may arise from your reliance on the AI-generated content without independent verification.

4. PURCHASES

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and (ii) the information you supply to us is true, correct, and complete.

We may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order, suspected fraudulent activity, or other legitimate reasons. If your order is cancelled, we will make reasonable efforts to notify you and, if applicable, refund any payment already processed.

5. CONTESTS, SWEEPSTAKES, AND PROMOTIONS

Any contests, sweepstakes, or other promotions (collectively, “Promotions”) made available through the Service may be governed by rules that are separate from these Terms of Service. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Service, the Promotion rules will take precedence.

6. SUBSCRIPTIONS

Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or OptimusCallAI cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting OptimusCallAI customer support team at [Insert Your Support Email Address Here, e.g., [email address removed]] or through other designated channels.

A valid payment method, including credit card or PayPal, is required to process the payment for your Subscription. You shall provide OptimusCallAI with accurate and complete billing information including full name, address, postcode, telephone number, and valid payment method information. By submitting such payment information, you automatically authorise OptimusCallAI to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, OptimusCallAI will issue an electronic invoice indicating that you must proceed manually, within a specified deadline date, with the full payment corresponding to the billing period as indicated on the invoice. Failure to make timely manual payment may result in suspension or termination of your Subscription.

7. FEE CHANGES

OptimusCallAI, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

OptimusCallAI will provide you with reasonable prior written notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective. The method of providing notice may include email or prominent posting on our Service.

Your continued use of the Service after a Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

8. REFUNDS

If you are not satisfied with the Service or if you change your mind about the subscription, you have the option to cancel your subscription within the first 30 days of subscribing. In this case, upon your request, we will provide you with a refund of your initial subscription fee, subject to a fair usage assessment and deduction of the pro-rated value of any credits or usage already consumed. Your account balance may become negative if the used credits exceed the refunded amount, and you will be required to have a positive balance to continue using the Service.

Products can only be refunded once for the same user account. Any subsequent refund requests for the same product will be reviewed on a case-by-case basis at our sole discretion.

Please note that if you do not cancel your subscription within the first 30 days, your subscription will automatically renew and you will be charged for the next billing period. In this case, you will not be entitled to a refund for that subsequent billing period. However, you can still cancel your subscription at any time, and the cancellation will take effect at the end of the then-current billing period. No refunds or credits will be provided for any partial billing periods.

To cancel your subscription, please log in to your account and follow the cancellation instructions. If you experience any issues with cancelling your subscription, please contact our customer support team for assistance via live chat or support ticket system at [Ensure this is a direct and working link to your Contact Page, e.g., https://optimuscallai.com/contact]. We are committed to providing you with excellent customer service and will do our best to help you with any issues you may encounter.

9. CONTENT

Our Service allows you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.

By posting Content on or through the Service, you represent and warrant that: (i) the Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright or other intellectual property rights.

You retain any and all of your rights to any Content you submit, post, or display on or through the Service, and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through the Service. However, by posting Content using the Service, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and sub-licensable right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service and in connection with our business operations, including for promotional and marketing purposes. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms.

OptimusCallAI has the right but not the obligation to monitor and edit all Content provided by users.

In addition, Content found on or through this Service is the property of OptimusCallAI or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.

BE RESPECTFUL AND SAFE

Do not use OptimusCallAI to create, upload, or share abusive or illegal content. This includes, but is not limited to, the following:

• Pornographic material and explicit nudity
• Hateful or highly offensive content that attacks or dehumanizes a group based on race, ethnicity, national origin, religion, serious disease or disability, gender, age, or sexual orientation.
• Graphic violence or gore
• The promotion, glorification, or threats of violence
• Illegal activities or goods
• Self-harm or the promotion of self-harm
• Depictions of nude minors or minors in a sexual manner
• Promotion of terrorism or violent extremism
• Dissemination of misleading, fraudulent, or deceptive content that could lead to real-world harm
• Personal or private information of others (like full name, home address, phone number, email address, government-issued IDs, or anything else that would let someone locate or contact you in the real world) without their explicit consent.

Please note that we may report any material exploiting minors to the appropriate authorities. If at any time you believe someone has violated these Guidelines or the Agent Terms of Use, please report it by contacting us at [Insert Your Support Email Address Here, e.g., [email address removed]].

MORE INFORMATION

We may take action on your OptimusCallAI account if we discover content that violates these Guidelines. For more information about what you can and can’t do while using OptimusCallAI, please refer to the OptimusCallAI [Consider Linking to a Specific “Terms of Use” or “Community Guidelines” Page if you have one].

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

• In any way that violates any applicable national or international law or regulation, including but not limited to laws regarding data protection, privacy, and electronic communications.
• For the purpose of exploiting, harming, or attempting to exploit2 or harm minors in any way by exposing them to inappropriate content or otherwise.
• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional3 material or any other form of similar solicitation (spam).
• To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.
• In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
• To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Service, or which, as determined by us, may harm or offend the Company or users of the Service or expose them to liability.

Additionally, you agree not to:

• Use the Service in any manner that could disable, overburden, damage, or impair the Service or interfere with any other party’s use of the Service, including their ability to engage in real-time activities through the Service.
• Use any robot, spider, or other automatic device, process, or means to access the Service for any purpose, including monitoring or copying any of the material on the Service, without our express prior written consent.
• Use any manual process to monitor or copy any of the material on the Service or for any other unauthorised purpose without our prior written consent.
• Use any device, software, or routine that interferes with the proper working of the Service.
• Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
• Attempt to gain unauthorised access to, interfere with, damage, or disrupt any parts of the Service, the server on which the Service is stored, or any server, computer, or database connected to the Service.
• Attack the Service via a denial-of-service attack or a distributed denial-of-service attack.
• Take any action that may damage or falsify Company rating.
• Otherwise attempt to interfere with the proper working of the Service.
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10. PARENTAL ADVISORY 16+

Please be advised that the Service contains content that may not be suitable for individuals under the age of 16. The Service is intended for individuals who are at least 16 years old.

By accessing or using any of the Company’s services, you warrant and represent that you are at least 16 years old and have the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of these Terms.

If you are under the age of 16, you are prohibited from accessing or using the Service without the consent and active supervision of a parent or legal guardian. The Company does not knowingly collect or solicit any information from anyone under the age of 16 or knowingly allow such persons to register for the Service.

If you are under 16, please do not attempt to register for the Service or send any information about yourself to us, including your name, address, telephone number, or email address, without the explicit permission of a parent or legal guardian.

If we learn that we have collected personal information from a child under the age of 16 without verifiable parental consent, we will promptly delete that information. If you believe that we might have any information from or about a child under 16, please contact us immediately at [Insert Your Privacy Contact Email Here, e.g., privacy@optimuscallai.com].

11. ACCOUNTS

When you create an account with us, you guarantee that you are above the age of 16, and that the information4 you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate suspension or termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account by emailing us at [Insert Your Security Contact Email Here, e.g., [email address removed]].

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorisation. You may not use as a username any name that is offensive, vulgar, or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services as a result.

If you wish to cancel your subscription, visit your plan settings and click Cancel.

You can request a refund during the first 30 days of starting your plan. Please reach out to our support via live chat or support ticket system at [Ensure this is a direct and working link to your Contact Page, e.g., https://optimuscallai.com/contact] to request a refund. Refunds are subject to the terms outlined in Section 8.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us at [Insert Your Privacy Contact Email Here, e.g., privacy@optimuscallai.com].

12. INTELLECTUAL PROPERTY

OptimusCallAI recognises and respects the importance of intellectual property rights, including those of our users. We want to make it clear that any content or materials that you create while using the OptimusCallAI platform will remain your sole and exclusive property. This means that you retain all rights to the content or materials that you create, and OptimusCallAI does not claim ownership over them.

We understand that the content or materials you create may be the result of your time, effort, and creativity. We respect your right to own and control your intellectual property, and we want to ensure that you have the freedom to use, distribute, and profit from your work as you see fit, subject to the licenses you grant to us for the operation of the Service as outlined in Section 9.

13. COPYRIGHT POLICY

We respect the intellectual property rights of others. It is our policy to respond to any claim that any content posted on the Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity